Privacy Policy for the OXY8 app
(Version 1.0, last updated 29/01/2024)

Thank you for using our OXY8 app (hereinafter the "App") and for your interest in our privacy policy. We want you to feel comfortable and safe when you use our App, and to know that one of the things that sets us apart is our commitment to protecting our customers' data. The following privacy policy is designed to inform you about the nature and scope of the processing of your personal data by GEO-EKO Tomasz Bil (also referred to in this policy as "GEO-EKO", "we" and "us"). Personal data is information that identifies you or could identify you directly or indirectly. The statutory basis for data protection is, in particular, the EU General Data Protection Regulation (GDPR).

1.     Overview

Data processing by GEO-EKO in connection with the use of our App can essentially be divided into two categories:

  • When you download our App, the required information is transmitted to the respective app store.
  • In order to enable various features and commands needed for example to scan QR code, our App requires access to camera on your mobile device.

  1.    Downloading our App in the relevant app store

    When you download our App the following data is automatically processed by the operators of the respective app stores (Apple App Store or Google Play):

  • app store user name;
  • e-mail address saved by app store;
  • customer number for your app store account;
  • download date/time; and
  • unique device identifier.


We have no influence on, and bear no responsibility for, the collection of this data. You will find further information on the processing of this data in the relevant app store operator's privacy policy.

 

 

  1.    Access to function and sensor (camera) in your mobile device

    Wi-Fi connection information

    Our App uses the Wi-Fi connection used by your mobile device in order to establish a connection with the Internet.


    4.     Managing your OXY8 appliance

    If you have an OXY8 appliance, have connected it to the Wi-Fi you can also manage the OXY8 appliance via the App. Whenever you do so, we process the data necessary for using the appliance and its functionalities (sections 5.1).

    5.1     Operating your OXY8

    Purposes of the processing/legal basis:

    If you connect your OXY8 device to a wireless network, we will process data relating to your OXY8 device and your Internet connection in order to provide you with functions such as controlling the device and monitoring information read from the sensors. We also process this data to update the software on your OXY8 in the interest of ensuring error-free operation and, where necessary, to install new functions.


  2.    Making contact

    Purposes of the processing/legal basis:

    We treat all personal data which you provide us with by telephone or e-mail (e.g., when you contact customer service) confidentially. We use your data solely for the limited purpose of processing your inquiry. The legal basis for the data processing is our legitimate interest in answering any inquiries and resolving any issues you may have and ensuring and improving your level of satisfaction as a customer or other user of our app (Article 6(1)(f) in combination with Article 6(1)(b) GDPR).

    Recipients/categories of recipient:

    When responding to your requests, we will also have processors specialised in customer service process your data on our behalf. Such processors are carefully selected, audited by us and bound by contract (Article 28 GDPR).

    Furthermore, it may be necessary for us to pass on parts of your inquiry to our contractual partners (e.g., suppliers in case of product-specific inquiries) for the purpose of processing your inquiry. In these cases, your inquiry will be prior to sending, meaning that third parties will not be able to identify you. Should it be necessary to pass on your personal data in individual cases, we will notify you in advance and ask you for your consent. We will not share your data with third parties for these purposes without your consent.


    7.     Exercising your rights

    If you have any questions regarding the App or in order to exercise your rights in the processing of your data (data protection rights) please contact GEO-EKO Tomasz Bil customer service: ochronadanychosobowych@wentylacja.info

    8.     Name and contact details of the controller and contact details of the company's data protection officer

    This privacy policy applies to the processing of data by GEO-EKO Tomasz Bil, ul. Okulickiego 55 38-500 Sanok Poland, and with respect to the OXY8 App.

    See section 7 for the contact details for the company data protection officer.